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Business Systems Analysis:
Defining Business & User Requirements


IIBA Endorsed Education Provider| ACCET Acccredited 

In today’s fast-paced, dynamic business environment, organizations can’t afford the costly missteps that stem from superficial analysis and ambiguous requirements.

Through intuitive diagrams, best practice frameworks, real-world scenarios and case studies, you’ll master a modern business-oriented approach to requirements analysis to uncover deep business insights and translate them into clear, complete, and actionable requirements.

Join over 300,000 business and IT professionals trained by Inteq worldwide. 


Course Highlights

  • The 5 types of requirements that form the foundation for business analysis.
  • Engaging business users, subject matter experts and stakeholders in the analysis process.
  • Rapidly discover key requirements & surface “hidden” business requirements.
  • Specific questions that elicit deep business knowledge.
  • Analyze business requirements 360º to ensure thorough analysis.
  • Apply visual analysis techniques (e.g. process maps, context diagrams, activity diagrams) to capture and validate requirements.
  • Develop clear, concise, effective user stories
  • Learn AI concepts and techniques that amplify your skills to increase the speed, quality and thoroughness of analysis.

 
Who Should Attend?

This course is perfect for: 

  • Business and Systems Analysts
  • Business Process Analysts
  • Data Modelers, Data Architects and DBAs
  • Developers and Other IT Professionals
  • Team Leads and Project Managers 
  • Subject Matter Experts (SMEs)
  • Citizen Developers
  • And Anyone Involved in Requirements

 
Why Choose Inteq's Business Systems Analysis Course?

  • Expert-Led Instruction: Learn from professionals with deep experience and expertise in soft skills.
  • Actionable skills that can be immediately applied to real-world scenarios.
  • Industry-Proven Techniques: Align your project with real-world best-practice frameworks and case studies
  • Practical actionable insights tailored to real-world challenges
  • Transformation: This is not just a training course but a transformational experience that prepares you and your team to become trusted advisors in your organization
  • Industry-proven methodologies ensuring alignment with project objectives
  • Flexible Delivery: Anytime eLearning™, Live Virtual Classroom or Team Training courses are customized for your team’s unique needs
  • Recognition through Continuing Education Units (CEUs) and IIBA Professional Development Units (PDUs)
  • Trusted by leading organizations across industries – over 300,000 business and IT professionals trained worldwide

Course Outline

Framework And Key Concepts

10 myths of analysis

Deep vs. superficial vs. Agile analysis

Business vs. business systems requirements

The 5 essential business analysis questions

Defining Baseline Requirements

Business functions, processes and work activities

The 5 types of business system requirements

The Interaction Content Diagram: actors and interactions

Components of a use case | Summary-level use cases

Analyzing And Extending Requirements

Extending baseline requirements

The interaction flow of events

Break-fix scenario analysis (the secret sauce of analysis)

Defining Information Requirements

The business vocabulary

Entity types | Attributes | Relationships

Entity relationship diagram (ERDs) basics

Analyzing And Extending Info Requirements

State transition analysis

State transition diagramming

Business analytics requirements

BSA-At-Scale Case Study

Participants analyze a complex real-world business space and identify and define business and user requirements. This case study provides an invaluable template that participants can leverage to jump start and improve business systems analysis in their organization.

Leveraging AI Prompt Engineering*

Overview of Generative AI (GenAI)

The secret sauce: Asking the right questions via prompt engineering

Applying AI prompt engineering to identifying business systems requirements.

Elicitation And Collaboration

The quality of the conversation

Identifying and engaging SMEs and stakeholders

Sources of business knowledge

Facilitated workshops

Practical Guidance

Maps, models & diagrams

Scaling analysis

Critical success factors

* Before using AI as part of your business systems analysis toolkit, it's essential to first deeply understand business systems analysis best practice concepts, skills, techniques and methods. You can then leverage this knowledge via GenAI prompt engineering to amplify and enhance the speed and quality of analysis.

Learning Objectives | You Will Learn | Key Benefits
  • The 5 types of business requirements that form the foundation for business analysis.
  • Engage business users, subject matter experts and stakeholder in the analysis process.
  • Rapidly discover key requirements.
  • Surface “hidden” business requirements.
  • Specific questions that elicit deep business knowledge.
  • Thoroughly analyze complex issues.
  • Specify precise unambiguous business requirements.
  • Translate deep business knowledge actionable specifications.
  • Analyze business requirements 360º to ensure thorough analysis.
What’s In the Box?

OK, there is not a box per se, the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • ACCET Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic (PDF) Comprehensive Course Manual
  • Case Study Materials
  • Supplemental Course Materials
Learning Options:
  • Anytime eLearning™: Self-Paced Training For Busy Professionals
    Inteq’s Anytime eLearning™ provides the perfect option for individuals and small groups to acquire professional level analysis skills as-needed and just-in-time. The course is designed for two days, but Anytime eLearning™ allows self-paced learning. Course access is 90 days, with most participants finishing in 1-3 weeks. Start training as soon as today! 

     
  • Live Virtual Classroom: Instructor Led | Live Online. Inteq's innovative Live Virtual Classroom approach brings the benefits of traditional classroom training into a live virtual environment.

  • Live Team Training (Virtual or Onsite): Inteq’s Business Systems Analysis 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.

  • Enterprise training for the entire organization.
Prerequisites:

None. Inteq's Business Systems Analysis training course provides a comprehensive and cohesive approach to systems analysis regardless of background and level of experience.

Business Systems Analysis is designed as a precursor, but not a prerequisite and seamlessly integrates with:

All Inteq training courses are available for team training > Onsite at your location or via Inteq’s live virtual classroom > 2, 3, 4 and 5-day hybrid and enterprise training options.

Let's Start a Conversation

Bring Your Team Together For a Live High-Impact Shared Training Experience

Inteq 5-Star Business Systems Analysis

Schedule a Free Consultation

2, 3, 4 and 5-Day
Customized Training Options

eLearning + Live Coaching Anytime, Anywhere, Any Device
Self Paced | 16 Hours | 90-Day Access
Continuing Education Credits: 16 IIBA PDUs | 1.6 ACCET CEUs Tuition: $695

Save 10% off the total tuition if 3 or more 16-hour eLearning courses are purchased together. The tuition savings is displayed in the cart and at checkout.

Questions or need additional info? Contact us at 800.719.4627 or reach out here We look forward to assisting you!

What Our Clients Say

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

AL

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

AA

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

What's Included

  • Digital Badge of Completion
  • Personalized Certificate of Completion
  • Continuing Education Units (CEUs)
  • IIBA Professional Development Units (PDUs)
  • Electronic Comprehensive Course Manual
  • Supplemental Course Materials
Business Systems Analysis Course Completion Badge

Accreditation & Professional Affiliation

ACCET Acccredited
Certified Woman Owned Small Business
IIBA Endorsed Education Provider
DBFD33D3-72EA-4135-80F9-4A2303347B97
9E0E5731-15E0-4070-BAD4-42305A0F9D75
7C788A5B-5283-4BE9-89CA-90AD59EB7E58
6512A7FE-6A58-4972-AFC8-0C7700C7BB27
Please contact us and let's start a conversation to discuss your training objectives in more detail.

Providing multiple options for your professional development

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Anytime eLearning
via registered portal
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Live Virtual
Open Enrollment
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Onsite Training
private group at your location
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Live Virtual
via online classroom
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Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
White Paper: The Five Essential Business Analysis Questions

White Paper: The Five Essential Business Analysis Questions

This 8-Page White Paper Includes:

  • Deeply engage stakeholders in analysis
  • Challenge legacy business rules and requirements
  • Enable agile forward facing requirements analysis
  • Form the basis for effective change management
  • Applies critical thinking to business analysis
  • Result in consistent analysis across the organization
Download the Whitepaper