Organizations today operate in a complicated, complex, rapidly changing globally competitive business environment. Business processes and supporting business systems must continually and rapidly adapt and evolve.
Many business processes, however, are a complex web of legacy business rules, inefficient work activities, dated policies, ambitious procedures, and dated supporting systems.
Inteq’s Business Process Modeling training course leverages process mapping (using BPM Notation) as the foundation for deep business analysis and engaging Subject Matter Experts (SMEs) and other stakeholders.
This course is your blueprint for success:
Learn best practice techniques and methods to accurately map, precisely measure and thoroughly analyze business processes across the organization.
Develop professional-level skills to uncover deep business insights and critically evaluate existing processes,
Identify improvement opportunities, design effective, efficient, agile forward-facing business processes.
This is not just a training course but a transformational experience that prepares you to become a trusted advisor for the challenges of tomorrow's business landscape.
Course Outline
Framework And Key Concepts
Customer and Business Value
Business Functions and Processes
Why the Current State Matters
The Three Layers of Analysis
Business Process Mapping
Relationships and dependency
Conditional branching
Events and external activities
Workflow patterns
Deconstructing Work Activities
The 7 W’s
Deconstructing work activities
Activity granularity
Measures, Metrics And Indicators
Measures and metrics
Performance metrics and KPIs
Selecting measures, metrics and KPIs
Analyzing Business Processes
Pain point gap analysis
KPI gap analysis
Strategic gap analysis
Root cause analysis
BPL At Scale Case Study
Participants map, measure and analyze a complex real-world business process case. This case study provides an invaluable template that participants can leverage to jump start and improve business process analysis in their organization.
Leveraging AI Prompt Engineering*
Overview of Generative AI (GenAI)
The secret sauce: Asking the right questions via prompt engineering
Applying AI prompt engineering to analyzing business processes.
10 myths of analysis
Practical Guidance And Next Steps
Segue to Business Process Reengineering
Harmonizing Business Process Variation
Leveraging Frameworks and Models
Customer Engagement Considerations
* As a Business Analyst its essential to first deeply understand business process modeling and analysis best practice concepts, skills, techniques and methods. You can then leverage this knowledge via GenAI prompt engineering to amplify and enhance the speed and quality of analysis.
Learning Objectives | You Will Learn | Key Benefits
Quickly and accurately map and visualize business processes.
Discover and capture deep business knowledge.
Gain confidence in challenging and refining existing processes.
Design agile, forward-facing processes.
A proven best practice framework and roadmap for process analysis.
Elicitation techniques and business questions that challenge legacy business rules.
Identify and analyze:
Forward-facing business requirements across the enterprise.
Metrics and key performance indicators (KPIs).
Cross-functional hand-offs, silos and sources of sub-optimization.
Process gaps and perform root cause analysis.
Opportunities for improving business processes.
… and much more
Who Should Attend?
Business analysts
Systems analysts
Business process analysts
Project managers
IT professionals
Subject matter experts and other stakeholders involved with mapping, analyzing and improving business processes
Prerequisites:
None. Inteq’s Business Process Modeling provides a comprehensive and cohesive approach to business process mapping, measurement and analysis regardless of background and level of experience.
Business Process Modeling integrates seamlessly with
Live Team Training (Virtual or Onsite): Inteq’s Business Process Modeling 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.
The course is designed for two days, but Anytime eLearning™ allows self-paced learning.
Participants can revisit material to reinforce concepts.
The course must be completed within 45 days, with most participants finishing in 1-3 weeks.
All Inteq training programs are available for team training > Onsite at your location or via Inteq’s live virtual classroom > 2, 3, 4 and 5-day hybrid and enterprise training options.
Save 10% off the total tuition if 3 or more 16-hour eLearning courses are purchased together. The tuition savings is displayed in the cart and at checkout.
Questions or need additional info? Contact us at 800.719.4627 or reach out here We look forward to assisting you!
"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."
AL
"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."
AA
"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."
BFS
"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."
AL
"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."
AA
"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."
BFS
What's Included
Digital Badge of Completion
Personalized Certificate of Completion
Continuing Education Units (CEUs)
IIBA Professional Development Units (PDUs)
Electronic Comprehensive Course Manual
Supplemental Course Materials
Accreditation & Professional Affiliation
Please contact us and let's start a conversation to discuss your training objectives in more detail.
10 Perilous Misconceptions of Censuring Current State Mapping & Analysis
Anytime eLearning
via registered portal
Live Virtual
Open Enrollment
Onsite Training
private group at your location
Live Virtual
via online classroom
worldwide or via our live virtual classroom
Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
Providing multiple options for your professional development
Register and start training as soon as today! Or, contact us for details at info@inteqgroup.com or 800.719.4627 to discuss your business analysis training objectives and how Inteq's Business Systems Analysis training can help you in achieving those objectives.
10 Perilous Misconceptions of Censuring Current State Mapping & Analysis
This In-Depth 18-Page White Paper Includes:
Current State Mapping and Analysis - The Foundation for Business Transformation
The 5 Essential Business Analysis Questions
The 10 Perilous Misconceptions of Censuring Current State Mapping and Analysis
Key Best Practices and Perilous Traps to Avoid
Successful Business Transformation and Modernization
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