Inteq's Business Process Modeling training course is designed for Business Analysts, Systems Analysts, Business Process Analysts, Project Managers, IT Professionals, Subject Matter Experts and other stakeholders involved with mapping, analyzing and improving business processes. Click here to see the course outline.

In addition to the world-class training, participants also receive a comprehensive course workbook - which is yours to keep, supplemental materials, a personalized Certificate of Completion and CEU (continuing education unit) credits.

What are the learning options?

Onsite Training: Onsite at your locations worldwide or via our live virtual classroom.

Critical Thinking Training Course

Inteq 2-day Critical Thinking training course empowers business analysts, decision makers, and subject matter experts to engage in rational discussion, objective analysis, and fact-based decision making. In today's globally competitive business landscape, where clarity is key, critical thinking becomes crucial for effective, efficient agile operations.

Critical thinking involves systematically conceptualizing, analyzing, synthesizing, and evaluating information to guide analysis and action. Critical thinking emphasizes questioning information rather than accepting it, promoting thoughtful decisions based on evidence, reason, and logic rather than impulse or emotion. Critical thinking is invaluable in the business realm, where decisions have significant financial, operational, and reputational consequences.

Inteq’s Critical thinking is an essential skill for business analysts - ensuring that process improvement and supporting IT solutions are aligned with genuine business needs, are effective and provide customer and business value. By fostering a culture of critical thinking, at all levels, organizations enhance productivity, innovation, agility, and adaptability.

Course Outline

Framework And Key Concepts

What is Critical Thinking?

Key Components of Critical Thinking

The Importance of Critical Thinking

Foundational Critical Thinking Skills

First Principals Thinking - Musk’s Idiot Index

First Principals Logic and Reasoning

Fallacies

Assumptions

Evidence Evaluation

Argument Analysis

Inquiry and Analysis

Questioning Techniques

Perspective Taking

Cognitive Biases

Inference

Conceptual Clarity

Contextual Understanding

Contextual Awareness

Reflective Thinking

Skepticism

Reliability and Credibility

Critical Thinking Case Study

Participants apply critical thinking to a complex set of business cases and scenarios. This case study provides an invaluable template to jump start the application of critical thinking in your business analysis activities.

Domain Specific Application

Business Systems Requirements

Business Process Improvement

Business Cases

Strategy and Execution

Enterprise Application

Decision Making

Problem Solving

Innovation and Creativity

Practical Guidance

Sources of Business Knowledge

Engaging SMEs and Other Stakeholders

Framework for Critical Thinking

Getting Started

Appendix: Overview of Related “Thinking” Frameworks

Strategic Thinking

Systems Thinking

Design Thinking

Learning Objectives | You Will Learn | Key Benefits

Improve the objectivity of analysis.
Pose critical and insightful questions.
Professionally and tactfully question legacy precepts.
Enable fact-based decision making.
Deeply engage Subject Matter Experts (SMEs) and other stakeholders.
Promote thoughtful decisions based on evidence, reason, and logic.
Facilitate effective problem solving.
Conduct balanced risk analysis.
Increase innovation and creativity.
Improve team communication.
Increase the speed and quality of analysis and decision making.
Foster a collaborative culture.
… and much more.

Who Should Attend?

Business Analysts
Systems Analysts
Business Process Analysts
Data Analysts
SMEs and Staff
Operational Management and Organizational Leadership
Anyone involved in analysis, problem solving and/or decision making

Prerequisites:

None. Inteq’s Critical Thinking training course provides a comprehensive and cohesive approach to applying critical thinking concepts and techniques regardless of background and level of experience. There are no prerequisite requirements. The Critical Thinking training course, however, is an excellent course to take before or after the following courses:

Learning Options:

Live Team Training (Virtual or Onsite): Inteq’s Business Process Modeling 2-day training course can be tailored to your organization’s training objectives and can be combined with other Inteq courses to create a 3, 4 and 5-day hybrid training program.

What’s In the box?

OK, there is not a box per se – the content is digital. In addition to 2-days/16 hours of expert instruction you receive:

Digital Badge of Completion
Personalized Certificate of Completion
16 ACCET Continuing Education Units (CEUs)
1.6 IIBA Professional Development Units (PDUs)
Electronic (PDF) Comprehensive 140 Page Course Manual
Case Study Materials
Supplemental Course Materials

Course Length:

The course is designed for 2 days / 16 hours of live training

Team Training

Bring Your Team Together For a Live High-Impact Shared Training Experience

Schedule a Free Consultation

2, 3, 4 and 5-Day
Customized Training Options

Why team training?

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS

"Our team was very impressed with Inteq’s BSA training program and we will definitely be bringing this training back for other teams."

"The course included a toolbox of best practice analysis techniques. Most importantly, the instructor explained how, when, and why to use these techniques."

"This was my first live virtual learning experience. Excellent course and very effective delivery via the virtual format."

BFS