Regardless of innovative process improvement ideas, brilliantly engineered software, detailed project plans and deep executive sponsorship, business transformation initiatives (BPR, I.T. modernization, etc.) often fail to deliver the intended transformational results.

An X Factor is a variable in a given situation that could have the most significant impact on the outcome. Change management at the individual, team and organization level is the X Factor in the success (or failure) in business transformation initiatives.

Change management is the people side of business transformation. Change simply does not happen by itself. Change needs to be cohesively and proactively managed. Change management integrates the transition of people, processes and technology from the current “as-is” state to a continually unfolding future state.

Change management deeply engages staff, supervisors, managers and leadership across the organization at all levels of the organization resulting in achieving project objectives and the realization of desired outcomes. Change management is indeed the X Factor in successful and sustainable transformation.

Inteq’s Change Management training course is your roadmap and playbook of techniques, skills and methods - gleaned from years of experience across the spectrum of business transformation and I.T. modernization projects – enabling you to successfully transition individuals, teams and organizations from the current as-is state to desired high-performing future states.

Inteq's business analysis training courses have emerged as the gold standard for professional business analysis training - and are simply the most effective business analysis training courses available in the industry.

Inteq's Change Management Training course is more than education; its transformation - for the participants, project teams and their organizations.

That’s why over 300,000 business and systems analysis professionals worldwide choose Inteq's business analysis training courses.

Course Outline

Introduction And Foundation

What is change management?

Transition vs. transformation

Drivers of Organizational Change

Business functions and processes

The business value of change management

Goals, objectives and success criteria

The Change Management Process

Change is a Process

Change management roles

Scoping change from 360°

The dynamics of organizational culture

Business process change continuum™

The change management roadmap

Agile change management

Ensuring Readiness For Change

Clarity of current vs. future state

Establishing performance metrics

Sponsor and stakeholder engagement

Risk assessment and countermeasures

Training and development planning

Communications planning

Building the case and socializing change

Proactively Managing Change

Being an agent of change

Engaging the change management team

Overcoming resistance to change

Managing the fog of transition

Monitoring and adjusting change

Syncing change with project management

Ensuring sustainability of change

Change Management Case Study

Participants analyze the current "as-is" and future "to-be" state of a complex cross-enterprise business process, assess the organization's readiness for change, and develop a change management strategy for transitioning for the current to future state. This case study provides an invaluable template that participants can leverage in their organization.